Job description

Our beachfront hotel is seeking a friendly and customer-focused Front Desk Associate to join our team for the upcoming season. The ideal candidate will be responsible for providing exceptional guest service at the front desk, checking guests in and out, and responding to inquiries and complaints. This is a seasonal part-time position that requires availability during weekends, holidays, and some evenings.

We are a growing business with multiple hotels on the Jersey Shore and are looking to grow internally. There are opportunities for this role to grow into a long term position.

Key Responsibilities:

Greet guests as they arrive and provide a warm and welcoming experience

Assist guests with check-in and check-out procedures in an efficient and accurate manner

Respond to guest inquiries and complaints promptly and professionally

Coordinate with housekeeping and maintenance staff to ensure guest requests are fulfilled

Maintain an organized and clean front desk area, porches, and any other area assigned

Assist with other duties as assigned by the Front Desk Manager

Set up complimentary beverages in the morning

Requirements:

High school diploma or equivalent

Previous experience in hospitality, customer service, or a related field preferred

Strong customer service skills and a positive attitude

Excellent communication skills, both verbal and written

Ability to work in a fast-paced environment and multitask effectively

Proficient in using computer systems, including Microsoft Office and hotel property management systems

Available to work weekends, holidays, and some evenings

Ability to stand for long periods of time and lift up to 25 pounds

If you enjoy providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this exciting seasonal part-time Front Desk Associate position. Please submit your resume and cover letter for consideration.

Job Types: Full-time, Part-time, Temporary

Pay: $16.00 - $17.50 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Beach Haven, NJ 08008: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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