Job description
We are currently accepting a resume for a Hotel General Manager opportunity in Black River Falls, Wisconsin. Ideal candidates will have previous experience in a management role within the hospitality industry, previous reservation software experience, flexibility to work based on business demands, train and develop the team.
This start date for this position is May 2023.
Responsibilities:
- Answer inquiries pertaining to hotel policies and services and resolve complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Communicate with other managers to ensure coordination of hotel activities.
- Monitor the revenue activity of the hotel.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to property and brand policies and procedures.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect cash payments and record information pertaining to funds and expenditures.
- Prepare required paperwork pertaining to departmental functions.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and conference personnel for meetings to be held on property.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Participate in all brand training and development opportunities.
- Manage and maintain temporary training facilities.
Qualifications:
- Previous sales and marketing experience or previous brand experience required.
- Ability to learn and understand the hotel’s property management system.
- Must possess good communication skills in order to effectively and professionally deal with hotel guests, general public and hotel employees.
- Ability to effectively handle guest and/or employee issues, concerns or conflicts.
- Ability to establish and build successful rapport with guests and hotel employees.
- Must possess the ability to inspire and motivate employees to work together as a team as well as fostering empowerment within the hotel.
Calling all Front Desk Manager that are ready for the next step! This opportunity is a great step into the General Manager role! Although this position does not offer basic insurances, paid time off would be available along with travel discounts available through the brand.
Job Type: Full-time
Pay: $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Black River Falls, WI: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Work Location: In person
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