Job description

Lobby Bar & Evening F&B Manager

Fairmont Dallas is looking for a dynamic and passionate individual to ensure successful operations of the lobby bar and evening F&B operations. The Lobby Bar Manager will be present on the floor, responsible for the coaching, training and counseling of employees while fostering a strong relationship with clients. This role will be directly responsible for service standards, menu creation, recognition and operational improvement, and creating a memorable guest experience.

What’s in it for you:

Paid time off

Medical, Dental and Vision Insurance, 401K

Complimentary Shift Meal

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academy designed to sharpen your skills

Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21

Career development opportunities with national and international promotion opportunities

What you will be doing:

Ensure the smooth daily operation of the lobby bar, evening service in the restaurant, and oversee In-Room Dining operations during the shift

Coordinate the training & development of all team members to ensure hotel service standards are maintained

Ensure guest satisfaction goals and service standard audits are met

Ensure smooth processing of cash handling by the team members

Ensure high level of departmental morale through coaching & communication and leading by example in forming strong relationships

Take a constructive approach to achieving departmental goals with regards to guest satisfaction, employee engagement, financials, productivity, and LQA service standards

Foster a positive approach towards Health and Safety with all staff and maintain a low frequency of accidents

Work closely and communicate effectively with the culinary team

Follow up on any client concerns that arise during service

Ensure that equipment needs are adequately maintained and inventories kept

Actively participates in the recruitment of team members

Perform administrative duties such as payroll, schedule, month-end reporting, inventory, forecasting and budgeting

Conduct frequent inspections of the outlets, reporting any deficiencies to maintenance

Other duties as assigned

Your experience and skills include:

Three years food and beverage supervisory experience

Previous experience in a luxury hotel preferred

Fluency in English (written and verbal) required

Post-Secondary Hospitality Degree/Diploma an asset

Strong computer skills in Microsoft Suite required

Previous experience in Guest Relations required

Very comfortable working with different applications and systems

Physical abilities:

Exert physical effort in transporting (40 pounds)

Endure various physical movements throughout the work areas

Reach 1-2 feet

Remain in stationary position (standing) for 6-8 hours throughout work shift

Walking, bending, pushing, pulling, kneeling, use of ramps and stairs

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Your team and working environment:

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Casual dining restaurant
• Coffee shop
• Fine dining restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

COVID-19 considerations:
Company follows the ALLSafe precautions from Accor.

Experience:

• Hospitality: 1 year (Required)
• Restaurant: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

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