Job description

Here at Climb North, we have been sharing our love for the sport of rock climbing with the Pittsburgh community for 30 years. Now, we are looking for a general manager with strong leadership and customer service abilities to continue that tradition.

The general manager will provide a framework that encourages the growth and development of the Climb North community as well as the profitability of the business. The general manager will provide a safe and welcoming environment for employees, members, and guests.

Responsibilities of the general manager:

• Overseeing and conducting personnel management functions including, hiring, training, promoting, disciplining, terminating, evaluating performances, and providing feedback
• Create and manage employee schedules, adherence to payroll budgets, classes, and special events
• Payroll and timeclock management
• Maintain a high level of service expected by Climb North’s members and guests
• Ensure the facility and staff are adhering to Risk Management and Safety Protocols
• Develop, perform and delegate recommended improvements and operating standards of facility and cleanliness of facilities
• Create and disseminate promotional materials by email and social media
• Develop, implement, and track lesson plans for children and adults
• Oversee competitive climbing team
• Ability to teach youth and adults basic climbing skills as well as the ability to climb
• Oversee and assist in route setting
• Use Rock Gym Pro to track and analyze gym use to inform management decisions
• Additional general manager responsibilities may be assigned as necessary to ensure all proper facility operations are met.

Qualifications:

• Experience managing a small business, athletic facility, or other management experience
• Experience rock climbing and route setting
• Excellent customer service skills
• Ability to work well with children and pass all necessary background requirements to do
• Strong time management skills and problem-solving skills
• Strong computer and social media skills
• Ability to lift 50 pounds
• CPR/First Aid certifications highly desired

Climb North Team members receive:

• Climb North Membership
• Competitive wages
• Access to industry pro deal
• Paid Time Off (full-time)
• Health, Dental and Vision Insurance (full-time)

Job Type – Full-Time or part time, with flexible availability across weekdays and weekends to best serve our members and community.

Pay: commiserate with experience

Work Location: Allison Park, PA

Apply to: info@climbnorth.com

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Allison Park, PA 15101: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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