Job description

POSITION TITLE: Peer Partner
JOB TYPE: Union, Regular, Full-Time, Hourly Non-Exempt, Benefited
PROGRAM(S): THRIVE
REPORTING TO: Director and/or Designee

SUMMARY:
Since its founding as a teen drop-in center in 1972, Community Solutions (CS) has grown in both depth and breadth of services in response to the growing and changing needs in the community. As one of the most comprehensive nonprofit human services agencies in Santa Clara County and the surrounding areas, CS provides prevention, intervention, treatment, and residential services to more than 6,400 clients annually, helping them overcome the challenges posed by mental health issues, substance abuse, trauma, severe family dysfunction, sexual and domestic violence, and human trafficking.

Community Solutions has a compassionate, strengths-based, client-centered, and trauma-informed team and service delivery approach. Values of respect, integrity, excellence, compassion, celebration, initiative, and unity guide the organization’s culture.

As our Peer Partner, you will be responsible for assisting clients and their families by providing services, as required by contracts. Services are provided throughout Santa Clara County and San Benito County.

This full-time opportunity is available for immediate hire within Santa Clara and Monterey Counties – California. Local candidates are highly preferred, as this opportunity requires a hybrid schedule and travel within a commutable distance to either to our Gilroy Headquarters, Morgan Hill or San Jose offices based upon proximity to the clients you will be serving.

The Ideal Candidate Will Possess the Following Qualifications and Knowledge:
Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please understand that no one ever meets 100% of the capabilities. If much of this describes you, we encourage you to apply. This might be the right next role for you if you have:

Required:

• High School diploma or GED and four (4) years direct service work experience in a related field.
• For Courts and Community Referred Services (CCRS) Division, CAADC certification and four (4) years direct service work experience in a related field.
• For Residential Program, must successfully complete State Community Care Licensing training program that will be provided by Community Solutions during the first week of employment.
• For Solutions to Violence Division, must have successfully completed the 65 hours Intimate Partner Abuse/Sexual Assault (IPA/SA) training.
• Empowerment, advocacy and support techniques for victims/survivors of violence, people with mental illness or substance abuse issues required.
• For Intimate Partner Abuse/Sexual Assault (IPA/SA) team, must possess solid understanding of issues of violence against women, dynamics of intimate partner abuse and sexual assault.

Preferred:

• Mental Health Rehabilitation Specialist (MHRS) certification.
• The individual will preferably be bilingual and bicultural.
• Working knowledge of wellness and recovery concepts, Medi-Cal regulations and program documentation strongly preferred.
• Working knowledge of community resources in Santa Clara County and surrounding areas.
• Knowledge of case management, group and individual rehabilitation counseling, and linkage-referral.

What You'll Be Doing in the role of Peer Partner:

• Conduct screening, intake and assessments as required. Assesses clients’ needs and goals to determine appropriate resources, including the referral to professional services without delay. Promptly implement individual and family Transformational Care Plans (TCP), maintain detailed documentation and monitors progress.
• Provides rehabilitation counseling, advocacy, crisis intervention, parenting classes/education and referral services for clients using evidenced based practices and the wellness & recovery model. Serves as primary the contact for assigned clients and works directly with the clinical team or Intimate Partner Abuse/Sexual Assault (IPA/SA) team to implement, monitor and support safety, well-being and autonomy of victims/survivors of abuse. Supports client developmental growth, rehabilitation and/or treatment including Medi-Cal mental health services and monitoring medication support services in collaboration with the psychiatrist.
• Provides crisis intervention, counseling, advocacy, case management and referral services for assigned individuals and families.
• Completes detailed program documents in accordance with agency, program and regulatory requirements.
• Maintains all charts within Agency and/or Medi-Cal regulations.
• Assesses clients’ needs to determine appropriate resources, including the referral to professional services without delay. Coordinates services with other advocacy programs, the legal system, other community-based providers, and informal supporters as needed.
• For Intimate Partner Abuse/Sexual Assault (IPA/SA) team, advocates on behalf of the intimate partner abuse survivors with systems, institutions, agencies and at community meetings.
• Teaches life skills, assists individuals and families with educational and support activities, accesses appropriate community services and rehabilitation counseling.
• Maintains excellent customer service skills with internal and external customers.
• Develops and maintains collaborative relationships with appropriate community organizations and system providers, based on client and program needs.
• Employee must have the ability to operate their personal or Agency motor vehicle to participate in client visits, provide daily transportation of clients and/or as assigned for Agency business.
• Responds to phone calls and emails within 24 hours on business days unless extenuating circumstance exist. Resolve outstanding issues collaboratively using strength-based solutions focused approach.
• Attends and participates in Agency meetings and contributes to continuous quality improvement activities to enhance team and program development.
• Consistently uses strength based and solution focused problem-solving skills.
• Successfully completes all training requirements for this position to ensure agency and contract compliance.
• Participates in on-call and after hour’s rotation, as assigned. Flexible schedule may be required to work some evenings and weekends.
• Performs first aid as needed based on training and certification.

Diversity, Equity, and Inclusion:
Community Solutions is deeply committed to diversity, equity, and inclusion. We are a team of dedicated professionals with backgrounds as diverse as the impact we achieve. We are committed to diversity in our workforce and equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We encourage candidates from all backgrounds to apply.

Working at Community Solutions:
Community Solutions offers a competitive starting hourly rate of $25.89, with additional supplemental earnings available based upon program which include second language skills, special certifications, and others. Additionally, our agency offers a generous employee benefits package and encourages a strong work-life balance. We believe in supporting the whole person by providing:

• 100% of premiums paid by employer for full-time employees and eligible dependent children
• 403(b) Retirement Plan with 5% employer match
• 3-weeks paid vacation to start
• 13 paid holidays; 96 sick hours per year (inclusive of self-care/mental health days)
• Longevity bonuses
• Generous family medical leave for eligible employees
• Student Loan Forgiveness Program
• Staff learning and development and robust in-house training opportunities
• Employee-led Diversity, Equity, and Inclusion Resource Group

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to both sit and stand for extended periods, talk and hear, and use office equipment; occasional need to lift and move objects up to 25lbs.

Work Environment and Location: Commutable distance to either our Gilroy Headquarters, Morgan Hill or San Jose offices based upon proximity to the clients to be served.

Special Requirements:

• Must be able to meet and receive a criminal records clearance as required by specific programs, licensing regulations and Community Solutions practices.
• License: Possess a valid California driver’s license, current car insurance and a good driving record as documented by a DMV report and consistent with the Agency’s liability insurance requirements.
• Requires an automobile to perform routine job duties.
• COVID-19 Vaccination: Please note that Community Solutions has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and clients. As a condition of employment, Community Solutions employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Note: This job description outlines primary duties, qualifications, and job scope, but is not intended to be a comprehensive description of job responsibilities. We expect each employee to offer their services wherever and whenever necessary to ensure the success of our endeavors.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently.

Candidates for this position must be legally authorized to work directly as an employee for any employer in the United States without vis sponsorship.

Job Type: Part-time

Pay: $25.89 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Morgan Hill, CA: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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