Job description
Purpose:
To provide robust, efficient and professional support to the Men’s First Team, Academy and Women’s Team which ensures first class service and a high level of confidentiality.
The Role:
You will act as a point of contact for the First Team squad and be able to act promptly and follow best practice in the event of any emergencies. A key part of the role is to assist in the welcoming and support of new arrival players and families (and Senior Football Management) including:
This role also includes the following responsibilities:
The Person:
The successful candidate will be able to demonstrate:
If you would you like to join the team and be part of our mission, to win the United way, please submit your application by 27th December.
Manchester United endeavour to respond to all job application, however, please consider that we receive a high volume of applications and this may not always possible.
We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.
Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.
Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.
Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.
To provide robust, efficient and professional support to the Men’s First Team, Academy and Women’s Team which ensures first class service and a high level of confidentiality.
The Role:
You will act as a point of contact for the First Team squad and be able to act promptly and follow best practice in the event of any emergencies. A key part of the role is to assist in the welcoming and support of new arrival players and families (and Senior Football Management) including:
- Coordinating and monitoring travel, hotel and sourcing of suitable accommodation
- Assist with work visas, as and when required
- Assist with connectivity
- Liaise on medical appointments/assessment
- Transfers for training and match days, during the induction period
- Opening bank accounts & arranging NI numbers
- Scheduling English language lessons, if required
- Assisting the player and their families with their understanding of and integration into the UK – For example, offering assistance with a basic understanding of UK laws relating to driving, parking fines etc.
- Assist with any vehicle lease or purchase together with a valid driving license and insurance.
- Explanation of the key points as covered by the Player induction pack and football rule book.
- Assist with the distribution of various official Club related attire, merchandise, and sponsor partnerships.
- Assist with the provision of welfare services and pastoral support for immediate family for example, arranging schools, family doctors/dentists, Private Medical Insurance.
- To provide translation support as and when required
- To co-ordinate the relocation of personal belongings (Furniture, cars, pets etc.) into the UK against allowances in Players contracts or when asked to assist directly by players.
This role also includes the following responsibilities:
- To assist with the maintenance and continued updates of the First Team database.
- To play a role in actively encouraging and facilitating integration of players and families.
- To assist in the vetting and screening of outside agencies who engage with players.
- To assist and support the proficient exiting process, when players leave the Club.
- To liaise with other departments within the Club, in particular GPS, Commercial, Travel, Foundation, Media, Stadium Safety & Security, HR, Finance & IT.
- To attend all first team home games.
- To attend Club events, as and when required.
- Cultivate a network of useful suppliers relevant to requirements.
- To assist, attend and organize travel for Families to European matches.
The Person:
The successful candidate will be able to demonstrate:
- Experience of working in an operational role within an elite sporting environment (preferably football)
- Knowledge of foreign languages, spoken and written (desirable)
- Familiarity with the local area & appropriate facilities & services
- Willingness to travel
- Computer literacy and familiarity with Microsoft office or similar packages.
- Trustworthy with integrity; capable of being privy to extremely confidential information without disclosure
- Excellent organizational skills and an ability to work with total discretion
- The ability to make sound decisions in a timely manner and practical approach to problem solving
- Understanding of Football legislation/rules & regulations is an advantage
- Professional appearance
- Calm and composed under pressure
- A commitment to driving forward continuous improvement in their working environment
- Excellent personal qualities such as communication skills, the ability to work in a team environment, self-motivation, enthusiasm and ability to work under pressure.
- The successful candidate should exhibit pride in performance and possess high standards in the provision of service to Manchester United’s internal and external customers
- A willingness to work flexible hours in accordance with the demands of the role
- Full driving license
If you would you like to join the team and be part of our mission, to win the United way, please submit your application by 27th December.
Manchester United endeavour to respond to all job application, however, please consider that we receive a high volume of applications and this may not always possible.
We recognise the importance of safeguarding children and adults at risk at Manchester United, as part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.
Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.
Manchester United Football Club are proud to be a signatory of the Armed Forces Covenant, supporting the armed forces community to transition into careers outside of the armed forces.
Manchester United is committed to working with and providing reasonable adjustments for applicants and employees. If you require any reasonable adjustments to support your application and perform at your best, please do not hesitate to contact us to make a request; we are here to help.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles. Your personal data will be processed on MU’s behalf by Morson.
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