Job description

Ramco Michigan is a growing organization with outstanding opportunities. Our work is critical to the automotive industry, and we pride ourselves on both problem solving and producing the parts needed by our customers. Ramco Michigan values our employees as our greatest asset, and we strive to support both you and your family at work and in life.

PURPOSE

Assists the Quality manager in maintaining compliance to customer requirements, and to internal standards. Responsible for planning, conducting and documenting evaluations of products and processes to ensure that customer and internal requirements are being met.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· Understand the requirements of international standards such as ISO/IATF 16949 and ISO 14001 and communicate them within the company. Plan, perform and document inspection and audit activities to ensure the company is in compliance with these standards.

· Plan, perform and document, product, company, system, compliance, and surveillance audits to ensure that customer and company design requirements are being met. Plan, perform and document receiving, in-process and dock audit product inspections.

· Operate common measuring tools such as calipers and micrometers and be trained to operate specialized measuring tools such as CMM, hardness testers and comparators. Account for the quantity and traceability of consumable test supplies, where necessary. Perform calibration on certain measuring equipment and maintain the company's calibration system.

· Read and understand engineering part drawings. Read and understand customer and industry specifications and standards.

· Interact with customers to ensure that customer requirements are understood and are met, and to help resolve any customer complaints.

· Perform all aspects of PPAP development including Process Flow Diagram, FMEA, Control Plan, IMDS submissions, dimensional checking, performance testing, and other activities as required.

· Interact with other company departments to ensure compliance of product with customer requirements, and to help resolve production quality issues.

· Prepare quality documentation and reports by collecting, analyzing and summarizing quality and production data.

· Participate in problem-solving teams

· Use the company ERP system to research production, inventory, and lot traceability information and to effectively track or quarantine parts when necessary.

· Use customer and 3rd party computer systems and web sites to insure the effective transfer of quality-related information between company and its customers and suppliers.

· Behave in a safe and professional manner at all times. Maintain a clean and organized workspace. Maintain a cooperative attitude toward other employees and keep a mind-set that always considers the best long-term interests of the company.

· When assigned: respond to after-hours requests from customers for expedited orders by entering the necessary information into the ERP system and following up with Operations as needed.

· Other duties, as assigned.

REQUIRED QUALIFICATIONS listed below are indicative of the knowledge, skills, and abilities required being successful in this position.

1. post-high-school technical training or education (4-year Degree or 10 years min as a Quality Engineer)

2. Familiarity with ISO 9001 or IATF 16949

3. Experience with basic measurement tools (calipers, mics, gauges)

4. Experience developing work instructions or inspection plans

5. Understanding of structured problem solving (8D, DMAIC, 5-WHY, Drill-Deep-and-Wide)

6. Able to routinely interact, in a professional manner, with customers, suppliers, and other company departments

7. Proficient in MS-Office (Excel, PowerPoint, Word)

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• New Hudson, MI 48165: Reliably commute or planning to relocate before starting work (Required)

Experience:

• ISO 9001: 3 years (Preferred)

Work Location: In person

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