Job description

Interested in joining Milwaukee County? Milwaukee County is searching for authentic people who are out to change the game and bring their whole selves to work every day.

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, House of Corrections, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936.

Come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Senior Clerical Assistant – Child Support
Hourly Pay Rate: $16.53 - $21.19
Closing Date: April 24, 2023 or sooner upon receipt of the first 50 application submissions.

Job Summary: This position performs complex and varied clerical tasks which include maintaining the KIDS database, schedule hearings, coordinate training schedules for staff, produce and e-file required legal documents and provide necessary clerical support to ensure compliance with federal regulations, state laws and mandates.

Job Responsibilities:

• Create standardized legal documents and correspondences utilizing word processing. Verify the accuracy of keyboarded copies against original documentation
• Using Microsoft Bookings, maintain the FCC1 calendar for the Enforcement unit’s assigned days.
• Query various databases including the Child Support Partner Resource site and Onbase. Updates KIDS data system with various data elements
• Coordinate training schedules of staff with state training site.
• Provide clerical support for Child Support Services. Maintains confidentiality of all records, documents, and correspondences
• Assemble information packets for mailing and distribution to participants. Mail and fax various documents to employers, attorneys, participants, and other agencies. Sort and distribute mail to case managers. Arrange legal documents for service of process.
• Any and all other duties as may be assigned

Minimum Requirements:

• Current resident of the State of Wisconsin
• High School Diploma or GED equivalent.
• Two (2) or more years of experience performing complex and varied office clerical work.
• Intermediate knowledge of all related computer and software applications, such as Microsoft Word and Excel.

Preferred: Prior experience working in a legal setting which included working with WI Courts e-filing services.

Knowledge, Skills, and Abilities: Knowledge of office/customer service principles, methods, and practices; oral and written communication skills; analytical skills, basic math skills, skill in data entry and in using a personal computer, including the ability to query and retrieve information and produce word processing documents. Plan and work independently in a fast paced and high stress environment. The ability to work with multicultural populations and projecting a positive and concerned image to the public. Being sensitive to participants and learning child support regulations, policies, procedures, statutes and e-file requirements in order to work effectively and harmoniously with internal and external clients and the public with the capacity to maintain strict confidentiality.
Physical Demands: Standing, Walking, Sitting, Reaching, Bending/Kneeling, Hearing, Talking, Visual, Typing, Writing, Manual Dexterity, Upper Extremity Repetitive Motion, Lifting/Carrying 5 lbs., Pushing/Pulling 5 lbs..

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.
APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Effective October 1, 2021, Milwaukee County will require all employees to have completed COVID-19 vaccinations and provide proof of vaccination or have submitted a completed medical or religious exemption and accommodation request. All persons offered a position will be required to provide proof of completed COVID-19 vaccination at time of hire or have submitted a completed medical or religious exemption and accommodation request and been approved for an accommodation prior to hire.

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