Job description
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https://usfoods.wd1.myworkdayjobs.com/usfoodscareersExternal/job/CHEFSTORE-Twin-Falls-ID-590/Store-Manager_R241853
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https://usfoods.wd1.myworkdayjobs.com/usfoodscareersExternal/job/CHEFSTORE-Twin-Falls-ID-590/Store-Manager_R241853
Join Our Community of Food People!
BASIC PURPOSE
As a primary contact for Cash and Carry customers, the Store Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees.
The Store Manager has full responsibility for the financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals; Responsible for the Annual Operating Plan (AOP) and associated programs to deliver the desired sales and profit results; recruits, trains and develops employees. The Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.
As a primary contact for Cash and Carry customers, the Store Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees.
The Store Manager has full responsibility for the financial performance of the store including product merchandising/stocking, expense control, and achievement of sales and profitability goals; Responsible for the Annual Operating Plan (AOP) and associated programs to deliver the desired sales and profit results; recruits, trains and develops employees. The Store Manager ensures store adherence to all loss prevention procedures and performs Manager-on-duty functions, as well as any other duties or tasks required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide a store culture that focuses on both initiating and supporting outside sales calls as well as creating a strong, superior service culture within the store, creating an atmosphere of superior customer service that is focused on the company's mandate: great food, great food people and making it easy.
- Manage the monthly Profit and Loss (P&L) and assist in the Annual Operating Plan (AOP) budgeting process; maintain budgeted sales and profits, with a focus on increasing sales, managing shrinkage and providing full support to all of the area Territory Managers (TMs).
- Implement and supervise strict controls regarding inventory standard operating procedures (SOPs), cash, checks, credit, and other critical aspects of the business, ensuring that all staff complies with company policies, procedures and store SOPs. Responsibility also includes making certain that the facility is well maintained and is a safe environment for staff and customers.
- Monitor the auto replenishment function of the Point of Sale (POS) to ensure that the correct products and quantities are being delivered in a timely fashion, providing the IT team with feedback on all aspects of the POS and cash management systems.
- Determine marketing strategy and devise marketing plans and effective store strategies to improve sales; responsible for initiating and executing marketing events and programs.
- Working with the Company's HR department, actively advertise, recruit, interview, select, hire, orient, train, develop, and retain staff members.
- Responsible for continually monitoring the performance of all staff and conducting employee evaluations including follow-through on recommendations, training, and disciplinary actions, including but not limited to terminations, in consultation with the company's HR department, where appropriate.
- Supervise and provide the store management and floor staff with day-to-day direction including scheduling, outlining of store goals and sales and shrinkage targets, and the communication, understanding, and addressing of subsequent results.
- Implement, provide and monitor training programs and opportunities as necessary to increase employee knowledge base, productivity, accuracy, improved sales and profits, morale, motivation and other significant factors.
- Actively communicate with the store staff about all merchandising and marketing programs and oversee the execution and follow-up reporting of such programs.
- Adhere to and communicate, and fully support and enforce all policies, processes, and procedures of the Company.
- Ensure that the facility is well maintained and is a safe environment for staff and customers.
- Other duties and responsibilities as assigned or required.
Qualifications:
- Education/Training: Bachelor's Degree or equivalent work experience required.
- A degree in Business Management,Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.
Related Experience:
- Minimum of five (5) years experience in a retail work environment required.
- Must have at least three (3) years of management/supervisory experience.
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***
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