Counsels students and parents on financing a JWU education; provides information on payment options, maintaining integrity of student records in accordance with regulations and standards

Diversity and Inclusion

Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply.

Johnson & Wales University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, genetic information, national origin, disability status, protected veteran status or any other basis prohibited by law.

Essential Job Functions

• Meets with students and families to review their accounts, financial aid package and discuss payment options
• Advises students regarding their financial obligations upon enrollment to the university
• Participates in a rotation schedule to staff the first point of contact service area (e.g. front desk) for visitors and callers
• Answers customer questions in a professional and courteous manner providing accurate information and/or referring to the appropriate staff members
• Audits students' accounts to verify the accounts are current and accurate
• Performs other duties as assigned

Required Qualifications

• Minimum of a bachelor’s degree
• Experience in financial planning, student services or other related experience
• Availability to work evenings

Preferred Qualifications

• Bachelor’s degree or greater in finance or a related field of study
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook
• Experience working with Banner
• Experience working with Slate

Please Note: Qualified candidates must live or relocate within a daily commuting distance of the Charlotte Campus location upon hire.