Job description

We are looking to hire a courteous and efficient veterinary office manager to coordinate and manage all daily office administration procedures. The veterinary office manager’s responsibilities include welcoming pet owners to our clinic, resolving conflicts among office staff members. Working with the Executive Director of Administration and the Director of finance in handling and solving business problems. Office Manager should also be able to answer pet owners questions regarding clinic policies.

Veterinary Office Manager Responsibilities:

- Ensure that the staff answers telephone calls in a polite and professional manner.

- Manage the development and implementation of an effective inventory control system to ensure that necessary office and medical supplies are ordered in a timely manner.

- Direct supervise the preparation of estimates, invoices and obtaining payments from pet owners.

- Preparing employee work schedules and managing the office staff.

- Promptly notifying the appropriate veterinary staff of emergency cases.

- Interviewing suitable office staff candidates and providing training to office employees as needed.

- Ensuring that pet owners' complaints are promptly addressed and resolved.

Veterinary Office Manager Requirements:

- Bachelors or associate degree in business administration or related field is advantageous.

- Vet Clinic experience is preferred.

- Excellent management, Strong problem-solving, leadership, and conflict resolution skills.

- AVImark experience is a plus

Job Type: Full-time

Pay: $46,000.00 - $50,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Fair Lawn, NJ 07410: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative experience: 1 year (Required)
• Customer service: 2 years (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

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