Job description
We are in search for the right person to join our team in the exciting world of the parts department! Experience in VW parts would be grand however if you are a quick learner with a killer work ethic please don't hesitate to apply. We do like to grow our employees from within and offer expert training to get you set up for success.
Benefits:
Strong Compensation Package hourly wage plus commission for more experienced applicant
We like to have fun so be prepared for that
Medical, Dental, Vision and Life Insurance
IRA Assistance Plan
Paid Time Off
Paid Training
Flexible 40-hour schedule (5x 8 hour days or 4 x 10 hour days)
Employee Discounts on Vehicle Purchase, Parts, Service and More!
Responsibilities:
Provide high level of customer service to internal and external customers
Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention
Assist in all duties pertaining to Inventory Control and maintenance
Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service
Accurately record parts transactions and data into Dealer Management System – attention to detail critical
Communicate estimated parts ship and arrival time, including regular updates
Follow up with customer on parts order and ensure complete satisfaction with the order
Perform other related duties as assigned
Help maintain overall cleanliness of the Parts Department
Effectively handle multiple priorities, organize workload, and meet deadlines
Qualifications/Requirements:
Experience as a Parts Manager/Parts Advisor (VW or Audi experience preferred but not necessary).
Excellent oral and written communication skills as well as the ability to follow instructions required
Knowledge of methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles
Understanding of basic automotive techniques related to repair and servicing of automobiles
Experience in automotive equipment and servicing methods
Ability to lift 50lbs
Team oriented, flexible, and focused on maintaining a high level of customer service
Valid driver's license and good driving record
Excellent oral and written communication skills as well as the ability to follow instructions required.
Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
ASE Certification a plus
Degree or Certificate from a University program in Automotive Technology a plus
CDK experience a plus
About Us: Campbell Auto Group is a third-generation company, family-owned and operated with beginnings that go back to 1974. We are Community-driven and have had the privilege of partnering with over 2 dozen non-profits. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We value our employees and invest in their success.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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