Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega’s growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.

Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology’s Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few.

We are seeking passionate federal IT professionals to join our team.

Come support our nation’s government agencies and make a difference!

Why Us?

We have H.E.A.R.T.! Alpha Omega's Core Values – (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do.

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager. Beyond peer-to-peer recognition, awarded employees also receive a $250 bonus in their paychecks. Each quarter, the H.E.A.R.T. award commitment will identify one exceptional employee to receive the $10,000 H.E.A.R.T. bonus.

Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space?

Come grow with us!

Job Title: Windows System Administrator

Work Location: Pascagoula, MS (onsite 100%)

Clearance Required: Public Trust

Summary:

This position is located within the National Oceanic and Atmospheric Administration (NOAA), National Marine Fisheries Service (NMFS), Southeast Fisheries Science Center (SEFSC), Operations, Management, and Information Division (OMI). This position's mission is to provide tier 1 and tier 2 support for the National Seafood Inspection Laboratory located in Pascagoula, MS.

Responsibilities:

• Install, configure, manage, maintain, and troubleshoot network hardware such as PCs, Servers, Printers/Scanners, Network Hubs, and Switches.
• Developing disaster recovery procedures and contingency plans for sensitive documents.
• Monitor and maintain network infrastructure data backup solutions.
• Provide technical guidance on a weekly basis to customers and team members regarding vulnerability mitigation methods, status, patch deployment strategies, firmware, and application updates.
• Ensure application compatibility and troubleshoot application compatibility issues.
• Create and implement change requests for incidents/problems as needed (JIRA).
• Perform regular patch management tasks utilizing network infrastructure tools such as IBM BigFix, Nessus, Windows Server Update Services (WSUS), and McAfee EPO to help mitigate vulnerabilities.
• Create Fixlets and Tasks with IBM BigFix for testing/updating Servers/PCs and software applications/firmware to mitigate vulnerabilities.
• Develop system-hardening strategies and perform system-hardening procedures on Network devices, Servers, Operating Systems, Applications, Databases, and network accounts.
• Remove unused and unnecessary network accounts and privileges.
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
• Configure and maintain Cisco Call Manager systems including desk phones and user voicemail Inboxes.
• Utilize network system security tools such as Local Administrator Password Solution (LAPS), and AD to apply password administration.
• Manage computer room facilities, accounts, and network permissions such as adding, removing, and maintaining user accounts, groups, and other functions in AD.
• Document end-user requests, business requirements, and IT issues.
• Develop and maintain installation and configuration procedures for hardware and applications software.
• Implement server-based requirements and improve and standardize project management and documentation processes throughout the enterprise in coordination with stakeholders.
• Utilize network system security controls to run regular IT security reports, reviews, and system audits.
• Create and implement compilers, group policies, scripts, and registry edits.
• Perform annual inventory tracking for new and used equipment and software.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, Local Area Networks (LAN), and Wide Area Networks (WAN).
• Follow up with customers to ensure the issue has been resolved.
• Managing software licensing.

Qualifications:

• 3 years’ experience with Deskside Support
• Expertise in providing customer service and oral/written communication.
• Expertise in analytical and problem-solving.
• Expertise in troubleshooting and administering network technologies.
• Expertise in time prioritization and task management.

Related Skills:

• Expertise in installing, configuring, managing, maintaining, and troubleshooting network equipment Servers, PCs
• Expertise in the administration of network operating systems such as WIN7, WIN10, Server 2012, 2016, 2019, 2022,
• Substantial experience coordinating with a diverse group of customers and other team members on the assessment and development of policies and procedures to help contribute to IT development and IT security effectiveness.
• Knowledge of system documentation, configuration & management

Nice to have Skills:

• Mac OS, UNIX, and Linux.
• Database Administration
• Network Administration

Required Certifications: (at least one of the following)

• CompTIA: A+
• CompTIA: Security+
• CompTIA: Server+
• CompTIA: Network+
• ITIL Foundation (V3 or V4)

Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment. In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)”. Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities.

Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)